Pros: There are none.
Cons: Everything about this company appears to be a con.
Don't buy this machine. In fact, don't buy from Nordic Track at all!! I received a CXT 990 as an "upgrade" from Nordic Track after my 910 broke after 3 months of use (just read the reviews, apparently this is NORMAL!). Last night, I heard the worst clunking noise from the right pedal. Got off the elliptical immediately and figured I would call customer service this morning to have a tech come look at it. Well, my husband got on the machine this morning since he missed hearing the noise last night and the back cover FELL OFF!!! He took a closer look and the bolt/welded piece that held the right pedal mechanism onto the back of the machine is broken completely off. I'm waiting to hear back from the service dept about what they are willing to do for me since it's no longer under warranty. I thought perhaps this was a fluke thing, happening twice to the same person, but it seems to be a fatal flaw with Nordic Track machines. I'm really unimpressed and will continue to spread the word!!