Awful product by ICON Fitness. Buyer beware of ICON
Written: Mar 09 '05
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Product Rating:
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Pros: NONE
Cons: Poor design, poor customer service, Lack of accountability for bad quality.
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| hockeymeat's Full Review: NordicTrack Exercise Bike TRL 625 |
The bike was purchased last April. ICON Fitness who owns NordicTrack and most other fitness names (Reebok,PRO-Form, Weider, etc) sent a product with no directions and wrong parts. The bike had to be sent back and then replaced. The replacement bike did not have all the parts. They finally set it up in around June. It broke after 3 weeks and ordered a replacement Reebok bike which I received in August. The bike broke again. I spent no less than 40-50 hours with this company and then was threatened by a law office for non-payment. The equipment never worked correct.
ICON fitness representative from the Office of the President, then informed me that they could do no more and would not support the product. I have 150 pound piece of garbage sitting in my bedroom that does not work due to poor design that ICON fails to fix. BAD BAD COMPANY that I suggest you never purchase anything because they do not back their products and then cancel warrenties that they issued without advising you.
Recommended:
No
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Epinions.com ID:
hockeymeat
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Reviews written: 2
Trusted by: 0 members
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