Poulan/Weed Eater No. Bvm200le 711482 24cc Gas Blower/Vac (24761013581) Reviews

Poulan/Weed Eater No. Bvm200le 711482 24cc Gas Blower/Vac (24761013581)

5 ratings (4 Epinions reviews)
Epinions Product Rating: Disappointing
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Don't Buy This! Stay away from Poulan all together!

Mar 1, 2008
Review by  
Rated a Helpful Review

Pros:None

Cons:Bad quality, terrible customer service, don't fulfill on warranties - don't buy!

The Bottom Line: NEVER buy a Poulan Product or use Southern States dealers! They are completely inept, and have junk products! Save your money!!


I bought this product for light use around my home during the fall. It broke after it was just one year old and wouldn't start at all. It comes with a 2 year warranty, so I thought I could just get it fixed under warranty at a Poulan Dealer. Not only is Poulan's customer service the worst I've ever seen, but the dealers are completely inept. I still have the original receipt of purchase showing I bought the thing on 11-5-06 and when I took it to the dealer on 1-19-08 they first told me that it was out of the 2-year warranty period?! Hello! Can you add! I just pointed at the receipt and looked at the guy. I guess he figured it out and they took it to be fixed. Then they sat on it for a month and when I called them, they told me they ordered a part and it wasn't ready yet. OK, I waited and called the next week and they said that I used the wrong oil mix, the piston was burned up, and Poulan wouldn't cover it! I know this is wrong as I mixed the 2-cycle oil that came with the blower in a little bottle with 1 gallon of gas just like it says to do. And it's my fault? So, the Poulan dealer just keeps flip-flopping on why they won't fix it under warranty. I was even told by the Poulan dealer that I should have taken the blower back to the retailer where I bought it, not brought it to them. I said WHAT? The Owner's manual states in bold letters on the front page NOT to take the product back to the retailer, but to call a customer service number to find out where the nearest Poulan dealer was. That is exactly what I did and now the inept dealer is telling me I'm doing things wrong? They are 100% clueless!!!! LESSON LEARNED- DON'T BUY ANY POULAN PRODUCTS!!!!


Recommend this product? No


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