Pros: Very reliable and great customer service
Cons: None I can think of
IHave owned a Pace Master Pro plus for about 5 years. I have had two problems in that time, and Aerobics, Inc. has handled them in a VERY fast and satisfactory manner. Their customer service is the standard by which all companies should be measured. Both of my problem came after the warranty had expired, and they still gave me the parts to repair the problem for free, and talked me through the repair, so I didn't have to take it to a repair facility. The parts of the treadmill are readily accessible, and easy to change. You really don't have to be a certified repairman to fix most problems, and what problems there are few and far between. I use my treadmill almost every day, and it holds up very well. I'm a big guy, and it's pretty sturdy, so it will handle about anyone.