Pros: Fit on ear, hands-free convenience
Cons: Volume problems, cord catches things if you move around
I work from home and use this headset every time I answer the phone. I was fearful that the plastic piece that goes around the ear would break because it seems flimsy however, it has lasted for over two years. The audio is clear. It has a mute button and volume control attached to the cord, which is great. The only drawback and I'm afraid it's a pretty big one, is that incoming and outgoing volume is reduced so much that the people I am speaking with tell me they can't hear me. During those times, I also have trouble hearing them. I've noticed that when this problem occurs, it's typically during the first minute of a call. After that, it doesn't seem to be a problem. Sadly, it happens all too often. I love the fit and operation of the headset, but the volume problem is enough to make me shop for a different model.