I searched around for what I thought was the best phone. I really liked the wording on the packaging and especially the "talking" feature. Actually, the talking feature works well but there are alot of "unavailable" come in. I really just wanted a phone that would have clarity and perform well. I had the phone a short while before I was hearing "the number you have dialed is not long distance, please hang up and try your call again". I would have to dial the number approximately 5-6 times before I would get a connection. I called up and ranted and raved to my telephone service provider and they tested everything and said that the problem was in the phone and that they was something wrong with the keypad. I agreed, as when I used my V-Tech cordless, I did not get the same message but all calls went through. I will take this phone back for a refund, if possible.
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