I had purchased this headset in the hopes of replacing my still working plantronics .350 headset which I have owned for years. From my understanding, the plantronics 350 is a discontinued headset and the 355 was produced to replace this model. Since I absolutely loved my first plantronics set, I thought why not, this should be just as good, if not better since it's a replacement model for what i have currently.
Recommend this product?
Before I had even opened it from the box, it appeared to be of lesser quality than it's predecessor, the "cans" were fixed onto the band that goes over your head versus being on a swivel system that allowed the headset to further adjust to your head. The padding looked as though it may be comfortable, firm and hopefully long lasting.
This model also comes with a pretty long cord, and an in-line volume control box with microphone mute. The headphone and microphone jacks are easy to tell apart due to the colored spacers on each 3.5mm. jack.
After the "unboxing ceremony" came the initial wearing experience, and I was much disappointed. I don't consider myself to have a 'huge' head, but these headphones didn't even fit me. I pulled and pushed the adjusters a couple of times and tried again, and still no dice. Even twisting the headset to make the band fit over my head (moved the band maybe 1 inch forward and backward) The ear cups dug in on either direction, not coming close to covering your ears, and putting a lot of pressure on them. This is mostly due to plantronics tolerance of head size.
The sound from this headset was by my standards horrible. The best explanation for it is listening to a set of speakers in a wet cardboard box through a phone... thats located in a cardboard box.
The audio just sounded very weak, flat, and just unpleasant.
I ended up giving this headset to my mother to use on her computer. She has never had a headset and seemed to like them. Not even a month after initial purchase and unboxing, the headphones are as of now broken having lost sound in the right ear. The sound sometimes comes back if you bend the wire at the top of the in-line control box just the right way, but they are toast.
After more research on other various plantronics branded headphones(including the plantronics 355), it seems they have seriously lowered the bar as far as quality standards. I have read multiple reviews on various sites asking "what happened" to this company. "Gaming" headphones advertising durability and quality breaking within months of purchase, along with my headset. It could just be that I had bad luck with this headset, but with so many negative reviews out there, i'm guessing not.
Out of this entire experience, I think the biggest lesson for me is not to be drawn into brand loyalty, and to research the product before purchase.