Ronco Black Six Star Cutlery Sets Reviews

Ronco Black Six Star Cutlery Sets

13 ratings (12 Epinions reviews)
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Ronco knives are a complete scam - do not buy!!!!!

Sep 11, 2009
Review by  
Not yet rated

Pros:None.  This is a scam.

Cons:The whole transaction is a scam

The Bottom Line: This is a scam.  Do not give them your credit card number!!


I tried to order a "2 for" set for $40 figuring how could I lose getting that many warrantied knives for that price.  I could never get a human on the phone, but got a computer voice that required my credit card number and address - DON'T MAKE THE SAME MISTAKE I DID AND GIVE IT TO THEM.  Then it tried to sell me two blocks, which I had to refuse twice, but it ignored my refusal.  Then it announced what my total was - $173!!! for something that is supposed to cost $40.  I never got a breakout of the shipping costs.  Then it thanked me for my order and hung up on me.  Calls to customer service (in India somewhere) told me my order was not in the system and to call back the next day.  I called back the next day and was told the order was already processed and it was too late to cancel.  I called the credit card company to dispute the charge and was told I couldn't do that until I received the knives and went through Ronco's customer service department because they put their phone number on the credit card statement.  Ronco is tricky - they have figured out how to get around the legal protection we have regarding disputed charges on credit cards.  They plan it so that you have to pay the credit card bill before you can return the stuff they ship to you and you will never get your money back. Even if you do, you end up paying almost the entire cost of the knives for shipping costs back and forth.  They have a real scam going here.

Huge box showed up on my front door from the post office.  I had to take it to the post office to refuse shipment. IMPORTANT - DO NOT OPEN THE BOX OR YOU CANNOT REFUSE SHIPMENT.  Now I have to call the credit card company again and try again to get them to dispute the charge.

RONCO MAKES THEIR MONEY OFF OF THE SHIPPING FEES WHICH ARE MORE THAN THREE TIMES THE ACTUAL COST THEY PAY TO THE POST OFFICE.  THEY STICK YOU WITH AN EXHORBITANT SHIPPING AND HANDLING THAT YOU CANNOT GET OUT OF EVEN FOR STUFF YOU DIDN'T ORDER.  THEY CAN HIT YOUR CREDIT CARD WITHOUT YOU CONTROLLING IT AND MAKE YOU PAY THE SHIPPING BACK AND FORTH.  THEY CAN GIVE AWAY THEIR CHEAP KNIVES BECAUSE THEY MAKE THE MONEY ON THE SHIPPING AND HANDLING.  THEY ADD THINGS YOU NEVER ORDERED SO THEY CAN MAKE MONEY ON THE SHIPPING AND YOU GET STUCK WITH THE HASSLE OF RETURNING EVERYTHING.


Recommend this product? No


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