When our old kettle from Russell and Hobbs gave up the ghost we went looking for a new one. We would have bought the same one because it was a great kettle but they are no longer manufactured. When we purchased this one we had great expectation for it but have been disappointed. It boils water quickly but we can't get rid of the bad smell and taste in the water after it's been in the kettle. The owners manual suggested boiling water in it the first time, discarding it and then using it as normal. When this didn't work we tried cleaning it with vinegar, then dish detergent all with no success. Calling customer service was no real help, they would take it back but we would have to pay for shipping.
Recommend this product?
Anyway we took it back to the store where we purchased it and will continue our quest for a replacement.