Do Not Buy A Sam's Mattress!
Written: Mar 04 '05 (Updated Mar 07 '05)
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Pros: None
Cons: Ken Dyevich is a monster with a nasty mouth!!!
The Bottom Line: Do not deal with this company. Ken Dyevich is a vicious man.
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| hins7644's Full Review: SAM Mattress |
I was recently browsing the web for a mattress that would be appropriate to the increasing amount of time that my husband is spending in bed due to an ALS diagnosis. I came upon the SAM site and called for more information. A man named Ken Dyevich was the salesman and his aggressive nature was overwhelming. I needed more information so i started asking him several question. He was helpful but very pushy. I did give him my name and address to send a brochure and told him that if i was to purchase this item it would not be with a credit card but through a trust that has been set up for my husband. After ending the telephone call i went back to the web and looked for reviews or any other information regarding the company and people's experiences. I read quite a few regarding very dissatisfied customers and decided to email Ken and tell him that I had to check further before i was ready to purchase any mattress. The cost was expensive so i wanted to make sure there was a valid guarantee. Within 10 minutes I had a email confirming my order and that they were sending the mattress out to me. I again emailed and told them i was not interested at this time. Because I didn't give them any money i assumed this was over. Yesterday, i get a telephone call from a freight company telling me they were going to deliver a mattress that was over 60 lbs. and i would have to take it off the truck. I told them the mattress was never ordered and no one will accept it. I then called Ken Dyevich back and wanted to know why he just sent this mattress out without authorization. He started in on me just like the other customers that dared to doubt him! I asked him if he received my email and he said no. I went back and gave him the time and date and said i would resend it for validation on this matter. That's when he got ugly. He is the most inhuman man i have ever had to deal with. He had the nerve to say to me regarding my husband's terrible,debilitating illness that "Lady bad things happen to bad people!" I was so taken aback that i couldn't even speak. How could any person say that to anyone. I am my husband's caretaker and this is the most difficult time in our families lives. This man is the lowest on the food-chain!!!!! Beware of this evil person. Don't put yourself through the verbal abuse that I just had to endure. I know in my heart that there are more good people than bad but this experience had really made me cautious.
Recommended:
No
Mattress Size: Twin Extra Long
Amount Paid (US$): none
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Epinions.com ID:
hins7644
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Reviews written: 1
Trusted by: 0 members
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