Sceptre X37SV-Komodo 37" 720p HD LCD Television

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TV Buyers BEWARE!

Sep 2, 2008 (Updated Sep 2, 2008)
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Sound:
  • Ease of Use:
  • Picture Quality:
  • Durability:

Pros:no

Cons:Bad Cust. Service

The Bottom Line: Buy local, avoid Sceptre


I would think twice about purchasing a large lcd or plasma tv from ANY online retailer because it is almost impossible to repackage and return the TV. Most online retailers only offer a 30day return, if any at all, and usually just refer you to the manufacturer, who also will not accept the return unless it is in the original packaging. Sceptre TV's are espescially hard to find anyone who will work on it locally. So your only option is to send that huge package to the manufacturer, in the original packaging, and at your expense. My Sceptre 37" TV was defective right from the manufacturer, but the defect did not show up until 13 months later, just a month past its warranty, and now we have a $1600 TV that has huge blemishes within the panel that are continually growing and getting worse, because some dust got into it in the manufacturing process of the lcd panel. Sceptre refused to replace the panel or tv because the warranty was up a month before the defect bagan to be noticeable, even though the defect was there from the start. Now we are stuck with this very expensive tv with huge blemishes in the screen. Below is the link to a picture of my blemished Sceptre LCD. Unless you want to be stuck with something like this, I suggest you buy your expensive TV from a local dealer that can also replace or repair your TV in your home, or at least locally. http://www.ezidkit.com-a.googlepages.com/37inchSceptrestains.jpg


Recommend this product? No


Amount Paid (US$): 1699.98

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