Sleep Number Customer Service....there is none!
Written: Aug 12 '08
|
Product Rating:
|
|
|
Pros: Don't have anything to say except I had a great sales person.
Cons: Won't hold air, uncomfortable, hot, etc.
|
|
|
| charelwood's Full Review: Select Comfort Mattress Sleep Number 5000 |
Bought Sleep Number and the first day the right side would not inflate. Called Cust. Serv. and they told ME to fix it. They walked me through it...lol! I am 65 and I am not a mechanic. I found the hose was not connected and put it on.
Day 21 and I hurt all over when I wake up. I called Cust. Serv. and said I want to return the bed OR have someone take a look at it. I am told they will send me a pump and I will have to replace it. Again...65 and no mechanic. Then she says you will have to return the old pump. I asked if UPS will pick it up....NO...I have to take it to UPS Store. (I bought shoes for $30. and they sent wrong size, but they had UPS pick them up) I buy a $3000. bed and ...well you get the picture.
Then I said just come and get the bed. She says you can ship it back OR for $199.99 we can have it picked up. It cost $149.99 to deliver and $199.99 to return the piece of junk.
I am so angry...for one, being so stupid and two, being so stupid. I guess I will put a foam mattress cover on my overly expensive air mattress and be happy until I pay it off and get rid of it.
As for Customer Service...well save your breath and your time because they are useless.
Recommended:
No
|
|
|
|
Epinions.com ID:
charelwood
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.