Pros: Back pain relief in the beginning.
Cons: No way to resolve issues without spending another small fortune!
The first year we had our Select Comfort Sleep Number was great. Years of back pain disappeared within a month. About a year later my back pain was back and worse than ever. Come to find out, the bed was losing air overnight but only on my side! Also, my mattress top won't stay zipped on. The zipper keeps pulling apart and of course I can get it fixed--for a price! My whole life, I have been a skeptic--ya know, too good to be true--but these guys sure duped me. I wish I had read the reviews. Customer Service tells me that they will not provide me with any replacement parts for free. I have to pay for it all myself--so much for that 20 year warranty. This US company is a disgrace to the American way! They should be ashamed of themselves. Please tell everyone you know---NO to SELECT COMFORT!!! Post it on every website you can find until they finally go out of business. No one deserves to be taken advantage of this way, no one! We could send them to Guantanamo but torture isn't allowed!