If you are considering buying a Serta mattress, you are going to want to take a look at the pictures I have posted at http://sertasucks.hopto.org first. We purchased our Serta mattress from JCPenney (it was made at the Serta plant in Vacaville, California) and it was delivered on 11/18/2005. Within LESS THAN 2 MONTHS it had a 2.5 inch sag on my side of the bed and Susan's side sagged more than 1 inch. We are not overweight people, I am 6'1" and weigh about 200 lbs and Susan is only 4' 11" and weighs 110 lbs. Take a look at the pictures, you won't believe it! We complained to JCPenney that we wanted our money back, but they refused. They did arrange for Serta to replace the mattress, but we have zero confidence that another mattress from Serta won't do the same thing. We are planning to take both JCPenney and Serta to court if they refuse to refund our money and this review and the photos will remain posted until we get our money back. JCPenney and Serta should be ashamed that they manufacture and sell garbage like this. You should also know that a furniture delivery guy from a local store told us that the store he works for is constantly getting complains about Serta mattress'. He said that he has had to pick-up a several of them in the couple of months and that they seem to be the worst. So take a look at the pictures http://sertasucks.hopto.org (just cut and paste the link into your browser) before you decide to buy Serta and DON'T buy a mattress from JCPenney. Please let us know if seeing this message made you decide not to buy from Serta or JCPenney.
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