Soap Genie disappoints!
Jan 15, 2008 (Updated Jan 15, 2008)
a Very Helpful Review
by the Epinions community
Pros:Handsome soap dispensers. Easy to set up out of box.
Cons:In the long run, they break. Have already returned 4 of these to Sharper Image.
The Bottom Line: I cannot recommend these to anyone. However, Sharper Image does cover them for a year, so if you wish to gamble a purchase, go ahead!
I remember there was a time when I could tell the "high class"
Recommend this product?
restrooms apart from the others just by the installed automatic
soap dispensers. There was always something rather high-tech
about being able to wave your hand under a dispenser and have
soap delivered to your hand.
...so imagine how excited I was when I saw that Sharper Image
was offering automatic soap dispensers for the home. I could just
imagine how impressed guests to my bathroom would be once they
had soap electronically delivered to their hands.
At first look, these dispensers are handsome. They are available in
small sizes for bathrooms and larger sizes for general use in the
kitchen. They come in your choice of color, black or white.
All you need to do to set these dispensers up is install the batteries
in the base and pour liquid soap through the top of the dispenser
into the innard holding well. A small dial on the front regulates just
how much soap you want delivered at once, and with each delivery
a musical chime sounds (which can be turned off via a small switch.
I bought 1 large dispenser and 2 small.
At first, these dispensers worked wonderfully. My family and friends
were very impressed. However, within a few short months, the two
small dispensers began to act up. Many times they would stall in the
soap delivery process as if clogged. Other times, they just delivered
soap on their own making a mess on the counter top.
So I exchanged them for 2 replacements. And you know what? Same
story. These replacements worked fine for the first few months then
began acting up.
Fortunately Sharper Image covers these dispensers for a year so it
was no problem getting them to replace these units. For that, I give
Sharper Image a world of credit. The problem is, they know they
have dispensers that just aren't ready for market but yet they continue
to sell them.
Right now I have just received another replacement pair from Sharper
Image, but with my warranty just about up, I am simply praying that
these will work.
The one thing I must add is that the LARGE dispenser continues to
work perfectly, so I summize that these problems are only related to
their smaller units.
While these soap genie dispensers certainly have their own "bathroom
appeal", I would recommend that you stay away from them. They only
work for a limited time before going defunct.
Read more product reviews on Sharper Image Soap Genie Automatic Soap & Lotion Dispenser White Si335
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