bj_donovan_dt3000's Full Review: Sony Handycam® DCR-IP220 Micro MV Camcorder
I bought my first camera at Singapore airport, it malfunctioned within 48 hours. So I sent the unit to Sony Consumer Products UK, under warantee. I recieved the unit one month later only to find that it malfunctioned in the same way when I inserted a tape. I then Sent the unit back to Consumer Products UK with a strongly worded letter and also wrote a letter to the Sony UK Managing Director. After some discussion with Sony Representatives regarding the unit not being fit for purpose only 48 hours after the time of purchase, Sony UK agreed to replace the unit and did so promptly. The new unit performs very well and I am very pleased with it. The moral of the story is that as these machines become more advanced, they will have more that can go wrong. Be careful when buying these sorts of things overseas as international warantees dont compare to domestic ones. And finally a big thankyou to Sony UK, you did come through in the end with a bit of pushing.
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