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Sony SLV-N88 VHS VCR

Sony SLV-N88 VHS VCR
Overall Rating: Product Rating: 1.0
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I bought this VCR (along...

Written: Feb 04 '03

Product Rating: Product Rating: 2.0


tony_chgo_dt3000's Full Review: Sony SLV-N88 VHS VCR
I bought this VCR (along with a WEGA TV) because I'm a Sony fan. However, after this I may change brands. The VCR works fine, but the remote doesn't. About half the buttons quit working. Putting in new batteries did not help. Sony's sonystyle.com website says they respond to emails within 12 hours. I've sent 3 emails in about 10 days and have received no response. Additionally, the wait time on the 1-800 line is phenomenal. Once I did actually talk to a person (Michelle) she did not know anything about VCR's. She said she would transfer me, but cut me off instead. I did not call back because I did not want to wait 15 minutes on HOLD again. If you buy this and it works great, you'll be very happy. If anything goes wrong, you'll have a difficult time getting any help with it. Sony has extremely poor customer service.

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