Horrible service, terrible phone - don't waste your money.
Written: Dec 07 '04
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Pros: Cool looking
Cons: Terrible phone! Bad battery life, doesn't notify of messages, sometimes doesn't ring at all.
The Bottom Line: Don't get this phone, even if it's free. You'll regret it and end up spending more for something that actually works.
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| erinhenderson's Full Review: Sprint SPH N400 Cell Phone |
I have had the Samsung N-400 for about two years now and I hate it. Every day I'm amazed at how bad this phone is. I started noticing problems after about the first week (when the novelty wore off). I would buy a new phone, but my contract with Sprint is almost up and I don't want to renew it just to get another phone.
Service
The service on this phone is horrible. Part of that is Sprint's service, but not all. My husband also has Sprint but with a different phone, and there are obvious differences when the problem is with Sprint and when it's my phone.
Getting calls and messages
About a third of the time when someone calls, it doesn't bother to ring. When it does ring, it is sometimes for about half a ring before it goes to voice mail, which leads me to believe that it's been ringing on the other end for a while.
This phone also never tells me when voice mail messages arrive. On occasion it will say there is a new message, but when I check my voice mail, the message is several days old. I try to remember to call the voice mail periodically to check messages (often there are a dozen or so, because it hasn't told me about them). At this point, I have actually told people not to leave me messages because I don't ever get them in a timely manner.
Battery life
My other big gripe is with the battery. I conditioned it properly by charging it all the way up and letting it drain all the way several times. Yet from about the second month I had it, a fully charged battery *might* last 12 hours on standby. If I use it at all, that is drastically reduced. Currently, I plug it in overnight, unplug it in the morning, and by the time I'm driving home from work, it's already giving me a low battery signal. Granted it's now been about 2 years, but it has been doing this from about the 2nd month.
Don't bother
Don't buy this phone. It's so much more trouble than it's worth, even if you get it for free. I have actually talked to several people with this same phone who have all these same problems!
Now that my contract is nearly up, I plan to switch to another phone service and get a new phone through them. But I've learned my lesson and I'll check reviews before deciding on a phone!
Recommended:
No
Amount Paid (US$): 180
Recommended for: Stylish Trendsetters - Hip and Trendy
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Epinions.com ID:
erinhenderson
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Member: Erin Henderson
Location: Denver, CO
Reviews written: 10
Trusted by: 0 members
About Me:
Professional writer and Colorado native.
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