Not as advertised
Written: Mar 12 '01
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Pros: Comfortable size, good voice quality
Cons: Poor Voice dialing
Doesn't sync.
Poor microbrowser
Poor support
The Bottom Line: Great basic $100 phone for $200.
PIM is useless. Phone can't sync. Cumbersome microbrowser The vendor and manufacturer support is non-existant.
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| jbenfield's Full Review: Sprint TouchPoint 2200 Cell Phone |
I bought my Touchpoint 2200 back in October after talking extensively with a Sprint rep about the features. I also bought the Dual Sync station for the phone.
Complaint 1:
When it all arrived, I found that there was no software for the sync station. After 4 weeks, 27 calls to Sprint, 18 calls to third-party vendors that Sprint told me to call and countless hours of frustration, I found out that the software doesn't exist. Even to this day (mid-March) the software for syncing the phone doesn't exist.
Sprint has never responded to my letters and the reps *never* return my calls. This is more of a complaint against Sprint, but since they're the only PCS carrier around, this is relevant to any Touchpoint 2200 users.
Denso (the manufacturer of the phone) also doesn't respond to any email or phone calls.
There is no way that I'm going to enter 200 contacts into the PIM through the keypad. I'm using FusionOne through the microbrowser instead. The built-in PIM is useless.
Complaint 2
If you program voice dialing from the phone itself, it won't work with a headset or through the speakerphone. if you program it through the headset, it won't work through the phone itself or the speakerphone, etc. The only way that I've been able to get it to work is to put my finger over the microphone of the handset when recording the voice dialing. That way the signal is distorted enough to match on all devices. Unfortunately, this means that I can only have half a dozen voice dialing entries before they start to overlap. (ie: Home and Mom, Bob Smith and Stock Tips, etc.)
Complaint 3
No documentation for SMS features, phone interfaces, etc.
Complaint 4
The microbrowser is horrible (though this is common to a lot of phones). You have to wade through reams of menus or spend 5 minutes entering URLs to get to any site. While you can setup bookmarks, you can't store userids or passwords.
Recommended:
No
Amount Paid (US$): 229
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Epinions.com ID:
jbenfield
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Member: John Benfield
Reviews written: 12
Trusted by: 2 members
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