Wanted to keep this phone, but........................
Written: Jul 19 '01
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Pros: Advanced address book, easy menu navigation, lots of features for the price
Cons: Reception terrible
The Bottom Line: Make sure you thoroughly try the Touchpoint within the period of time that you can return the phone for a replacement (14 days at Sprint stores I think).
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| chasf50's Full Review: Sprint TouchPoint 2200 Cell Phone |
I bought this phone based on the great advanced features it included for a reasonable price compared to other phones with similar features. Phone is also pretty highly rated by other Epinion members. On first use at home it was immediately obvious that it's reception was not nearly as good as that of my wife's Samsung SCH3500 but I gave it the benefit of the doubt since we live in an area that doesn't always get good reception. However, after trying the phone for several weeks in various locations it was obvious that reception was not up to par. It would fade out easily and made holding a conversation nearly impossible in most circumstances. So, I returned to the Sprint store where they ran a diagnostic check that showed the phone acceptable. They decided while I was there they would update software in the phone. In the process of updating the software they fried the phone and offered to give me a replacement. Touchpoint 2200. Since I really wanted this phone I figured maybe a replacement would work better.
Replacement was no better than original so I trudged back to Sprint store and exchanged the Touchpoint 2200 for a Samsung SCH3500 which I know from my wife's experience is a phone that gets good reception in our Sprint area. I realize that the 3500 doesn't have an outstanding record for some Epinion members but I couldn't justify the extra price of the Samsung SCH8500 for the relatively few feature improvements it has over the SCH3500. Also, I checked with several other users of the SCH3500 and they have had good experiences with that model.
I really wanted to make the Touchpoint 2200 work for me since it has an excellent address book, speakerphone, battery life etc. It just failed in its basic function of a phone. I couldn't make dependable phone calls on it.
Recommended:
No
Amount Paid (US$): 149.99
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Epinions.com ID:
chasf50
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Reviews written: 2
Trusted by: 0 members
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