Pros: This machine withstood heavier than normal use.
Cons: This model is no longer available.
If I'd known about the 10 year warranty I'd have had it repaired. Now Staples does not carry it. Must be planned obsolescence! I have taken it apart 3 times and re-assembled the cutters myself because the plastic combs tend to break. I admit I use the machine about 10 times more than most people because I shred pizza boxes, cereal boxes and other burnable packaging.