Sunbeam 2367 MixMaster Series 275 Watts Stand Mixer
(5 Epinions reviews)
Epinions Product Rating:
sunbeam mixmaster 2367- second thoughts
Mar 3, 2005 (Updated Sep 4, 2005)
Review by jason3090
Rated a Very Helpful Review
In 1999, at the age of 19, before I even heard of kitchen aid, I wanted something impressive to have in the kitchen at home, and bought the new (at the time) Sunbeam mixmaster -2367. I thought I had it all though as the years of using it passed, I began to see the the true colors of Sunbeam, and the employees that represent the company.
Recommend this product?
I am a 24 year old guy, and typically don't cook, or use this "monster machine" more than 2 1/2 x per year, if that. For parties, or desert making occasions, I would use this mixer for light things, such as cake mixes, beating eggs and so on. Then, just a year ago, I made several attempts to use this for cookie dough. It was a total disaster. This mixer has 275 watts, so the motor can handle at least one batch of chocolate chip dough. However, even before adding the flour I began to experience problems. When I would tilt the head halfway up, and the mixer was on low speed, the right side beater becomes loose, and within seconds, flies out half way, then gets caught with the other beater in use and the motor almost dies on me every time this happens. Part two of the work out from using this mixer is, when you add the flour to the dough the motor will handle the load however the mixer head will shake violently so, I have to physically hold the mixer head. Cookie dough explodes EVERYWHERE! I think the turntable spins the bowl too fast-out of control. So, I end up having to hold both the mixer head and, the bowl. The stainless steel bowls are nice looking and durable. I have brought my concerns to Sunbeam, and the company couldn't care ANY LESS for ANY of their products, or costumers after 1 year of purchase.
In conclusion, this sunbeam stand mixer 2367 is (in my opinion) good for use only to make cakes, and other light textures of dough. That's the only way that you, the user will be able to power the unit on and, walk away to do other things. I have hosted 4 thanks giving family gatherings at my house in Toronto and used this mixer for a strawberry shortcake and, huge bowl of mashed potatoes It did A++ well (4 times in a row).
This model just 3 months after publishing this review, this stand mixer ran into some more blues. One of the beaters (coned shaped) would keep coming off the unit during operation and therefore get violently caught with the other beater while running. I stopped the mixer and after fixing the problem turned it back on. The unit no longer powered up ever again. I realize it was no longer covered under warranty as I've owned my unit for 6 yrs. However I contacted Sunbeam and told them I've had the mixer for 6 years though I had only used it 10 times in those 6 years. In turn Sunbeam incredibly decided to send me the Sunbeam mixmaster stand mixer Heritage series which is double the retail price of the model 2372. The new mixer came to me free of charge even shipping was free. The new mixer Heritage series model 2346 is the unit I now own and it is amazing. It had 350 watts of power in the mixer and 100 watts of power in the motor that turns the bowls while mixing.
I strongly recommend that all of you who need small appliances go to sunbeam or visit www.sunbeam.com My opinion has really changed for the better when it comes to Sunbeam. 5 stars.
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Amount Paid (US$): 157.99 cnd
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Type: Hand/Stand, 12 Speeds, With 3.75 quart (3.5 liter) Mixing Bowl, 275 Watts
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