Pros: Great for the first four years.
Cons: Rock hard in a cool room. Back aches, morning stiffness after four years of use.
For the first four years that I owned the mattress, I loved it. I am now six months into the fifth year and I am very disappointed. We just purchased a new bed to replace the tempurpedic - a four and one-half year old Tempur-Pedic. Unbelievable.
Another downside to the mattress is that an average couple cannot rotate the mattress as is recommended by the company. The mattress is EXTREMELY heavy. I am a 6'4" tall male who wieghs 225 pounds and I have difficulty rotating the mattress. Forget trying to move it all. To throw the Tempur-Pedic in the trash - where it belongs, my wife and I had to bend the mattress in half and use a 2x4 slid through the mattress just below the bend. Otherwise, togehter we could not lift the mattress to carry it - it is just too heavy.
The warranty is worthless without the orignal receipt.
The customer service manager was a jerk when I spoke to him - an unprofessional talking-head.
Don't waste your money on this piece of junk.