For the first four years that I owned the mattress, I loved it. I am now six months into the fifth year and I am very disappointed. We just purchased a new bed to replace the tempurpedic - a four and one-half year old Tempur-Pedic. Unbelievable.

Another downside to the mattress is that an average couple cannot rotate the mattress as is recommended by the company. The mattress is EXTREMELY heavy. I am a 6'4" tall male who wieghs 225 pounds and I have difficulty rotating the mattress. Forget trying to move it all. To throw the Tempur-Pedic in the trash - where it belongs, my wife and I had to bend the mattress in half and use a 2x4 slid through the mattress just below the bend. Otherwise, togehter we could not lift the mattress to carry it - it is just too heavy.

The warranty is worthless without the orignal receipt.

The customer service manager was a jerk when I spoke to him - an unprofessional talking-head.

Don't waste your money on this piece of junk.

Recommended: No

Mattress Size: California King
Mattress Firmness: Extremely firm
Amount Paid (US$): 2000