Gets softer after initial usage
Written: Sep 28 '06 (Updated Oct 03 '06)
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Pros: First few nights were good.
Cons: Firm/soft level across models was initially confusing (dealer info vs factory info)
The Bottom Line: Might want to buy one model one level firmer than the one you lay on and like in store. Sounds crazy but that may allow for the break-in effect.
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| ripsaw1088's Full Review: Tempur-Pedic Swedish Sleep System |
What you lay on in the store may not be what you'll be laying on after a few nights of sleeping on it in your home. Call it "break-in" or whatever, but the support seemed to weaken some after a few days. We got a DeluxeBed and foundation based on lying on it in the store for 30 minutes. Felt good at that time. At home, it slept great for the first few nights, felt supportive like the one in the store. But after a few days we noticed our butts and shoulders seem to sink in too much, causing your back to arch a bit and making for back pain. You can press on the mattress and feel the difference in firmness, i.e. soft spots where our butts and shoulders go. We're not obese-- she's 5'2" 125, I'm 6'02" 200. We exchanged (bought at retail dealer) our first Deluxe after a week for a Rhapsody and paid the extra $400, because store said Rhapsody was firmer and more supportive due to the Tempur HD material used in it (this was the wrong direction to go for firmness though, see firmness ranking below from factory rep that disqualifies dealer's statement regarding firmness of the Rhapsody). Same thing-- felt great in store, felt great first few nights, then the shoulder and butt soft spot effect took hold and we're sleeping with our backs arched again. Also, if you want to roll onto your side on a tempurpedic DeluxeBed its not as easy as on a spring type mattress-- it takes a little effort until you get used to it. The dealer we bought from went above and beyond the call and let us exchange yet again. The third mattress seems to be doing the same thing. I ended up contacting Tempurpedic Customer Support over the matter and they basically told me that all their mattresses except the EuroBed do this breaking in thing and it's "normal." They claimed its due to "body heat" having an "initial softening effect" on the tempur material. The rep ranked their entry level and middle range models in this order from soft (1) to firmer (5):
1. RhapsodyBed (softest)
2. DeluxeBed
3. ClassicBed
4. EuroBed
5. OriginalBed (firmest)
We're going to see just how tolerant our dealer is-- we're going request a full refund or exchange into another brand of bedding they sell (Dormia, Serta, or Sleep Number Bed).
UPDATE 10-03-06: Original review above was a bit harsh and some of my childish comments have been editted out. The basic spirit of my original review still stands, I do feel like the break-in on these mattresses is an issue, but we are going to give it one more chance and try the ClassicBed. By all indications, ClassicBed is the model we should have bought from the beginning. The dealer really pushed the other models, though, and at least with us it seemed like they were trying to steer us away from the ClassicBed or OriginalBed. The ClassicBed is significantly less money than the DeluxeBed ($500 less for Queen ClassicBed vs. Queen DeluxeBed). We've got some time because the dealer told us that as long as we're within 90 days of our original purchase date we can always pay a $159 return fee and get refund of remaining balance (which would be $2399 - $159 = $2240 for refunding the DeluxeBed Queen + foundation. Worth the $159 loss if this doesn't work out.) We have until Nov 7th on the 90 day.
Recommended:
No
Mattress Size: Queen
Mattress Firmness: Somewhat firm
Amount Paid (US$): $2399
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Epinions.com ID:
ripsaw1088
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Reviews written: 7
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