Beware of Return Policy
Written: Apr 22 '04
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Pros: Bed is comfortable and as promised!
Cons: Return Policy is not as explained. You can only return or exchange 1/2 the bed!
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| frankenmuth's Full Review: The Precision Comfort Adjustable Foundation |
We purchased this bed for my 75 year old mother, who was coming out of the hospital the next day. She has a spinal cord compression and COPD and a possible stroke. The sales man upsold me from the twin I wanted to a Queen, adjustable bed. He said it was fully returnable with in a 30 day trial period. Well Mom's been home for 14 days now and the 24 hour aides that take care of her cannot function in this bed! When I called the store they gave me a customer service number, which informed me that the mattress is returnable, but not the adjustable frame! That is not what the salesman told me, "Well It's on the receipt" they said, gee that must be why when I looked the salesman gave me a "price quote" not a receipt!!! I don't want a refund, I want a twin bed, like I wanted in the first place, that would be comfortable for my Mom and that the aides can care for her in! We'll even pay the shipping to return the frame. Why won't Select Comfort help a hospice patient to be comfortable?????
Recommended:
No
Mattress Size: Queen
Mattress Firmness: Somewhat firm
Amount Paid (US$): 2.900.00
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Epinions.com ID:
frankenmuth
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Reviews written: 1
Trusted by: 0 members
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