penning10's Full Review: Valentine One V1 Radar Detector
The detector is great, but the service is horrible. If your detector ever needs repair, you will pay out the rear-end for it. I simply needed the plastic pieces replaced (front lens, rear lens, and the display), and they bilked me out of $91.
The manager named Margaret is very pompous as is every other woman I spoke with. I have on occasion spoke with a technician who was very friendly and helpful, but beware of the Estrogen found there. I have heard Mike Valentine himself is very arrogant and not exactly someone you want to deal with either (must associate often with the women I spoke of). A good product does not merit bad customer service. I have been owner of about 5 Valentine 1's, and purchased countless accessories as a result, but when I actually needed them to make a simple and cheap repair, I was really taken to the cleaners. Save your time and use Escort as the customer service with them for me has never been anything short of great.
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