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Viking VMOR205SS 1400 Watts With Convection Cook Microwave Oven
(5 Epinions reviews)
Epinions Product Rating:
Would Not Recommend
Jul 23, 2009
Review by wah6844
Rated a Helpful Review
We purchased our Viking microwave less that 3 years ago along with the stove and fridge (it was installed in our second home and used very little). Recently the turntable stopped working even though the microwave sounded like it was on. If we pushed on the door slightly it would engage the turntable and the microwave would work. This only worked for a short time and now it will not work at all. I called an authorized Viking repairman (who used my phone to call the Viking repair hotline) who told him that the main curcuit panel need to be replaced - even though the control panel worked fine. (You could program and use the timer with no problem). This repair would cost over $300 and it was NOT guaranteed to fix the problem! This is bogus. A microwave that costs over $1000 should last longer than 1-3 years without any problems. I called the Viking repair hotline myself and the customer service rep was extremely rude! Basically she said I am out of luck. I would NEVER purchase another Viking product. They are just low end appliances that have a Viking label slapped on (crookedly, I might add). Save yourself a lot of aggravation and buy something else!
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Amount Paid (US$): 1027.95
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