Vizio VO370M TV

2 ratings (2 Epinions reviews)
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a short life-span

Dec 29, 2009
Review by  
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  • User Rating: OK

  • Sound:
  • Ease of Use:
  • Picture Quality:
  • Durability:

Pros:Great picture (for 9 months), easy set-up

Cons:Life expectancy! I know 2 others with a Vizio and one had a defective set.

I bought the tv less than a year ago and it has already died. I always save the box for big ticket items but didn't for this one (kick self). Vizio had to mail an empty box and that took 2 weeks 5 days to arrive.
The same day the box arrived I went to UPS to ship the bad one back. The "recertified" replacement arrived over a month after my initial call to Vizio.  
Any company can produce a defective product occassionally. It is how a they handle the problem that separates the great companies from the fair ones. It was 4 lies by 4 CSR's that really turned me off on the company. 
Not knowing too much about Vizio (except what I found on-line) when I bought the set, I got it from a major retailer thinking they might back up what they sell if there was a problem. The store didn't. I say if you must buy a Vizio, skip the retailer and get it from the cheapest source.


Recommend this product? No


Amount Paid (US$): 700.00

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