Outstanding customer service
Written: May 25 '06
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Pros: Reliable, inexpensive, prompt, knowledgeable.
Cons: Haven't found any yet.
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| pgaudiano's Full Review: WEBster Computing Services |
I manage several domain names, some personal and some for my company. I have previously used several ISPs and often became frustrated with the slow response to problems, and the fact that often people who responded to problems were incompetent and not well organized.
A few months ago I looked around for user opinions on ISPs that provide a reliable service but especially good customer support. I read some reviews about WEBster Computing Services (aka webcs.com) and decided to try it out.
Since then, I have transfered both personal and business domains to webcs and have been extremely pleased. I have had to deal with several issues during the migration process. Each time I submitted a new ticket I got an extremely prompt response -- sometimes even on weekends. And the quality of the technical support has been great.
When you consider that they also have extremely competitive rates, this is truly an excellent deal. If you are looking for a hosting solution where intelligent and caring human beings actually help you, WEBster should definitely be your top choice.
Recommended:
Yes
Monthly fees (US$): $9-$130 depending on service level
Platform used: Linux
Hosted on Secure Server: Yes
Main focus of Web site: Sales/E-commerce
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Epinions.com ID:
pgaudiano
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Reviews written: 1
Trusted by: 1 member
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