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W Silicon Valley, Newark

W Silicon Valley, Newark
Overall Rating: Product Rating: 3.5

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Worst W I've ever stayed at

Written: Oct 05 '08

Product Rating: Product Rating: 2.0
Pros: Proximity to Silicon Valley. probablly better than Motel 8.

Cons:

Shabby upkeep and poor service.



catcherchase's Full Review: W Silicon Valley, Newark
Just checked out after a two night stay and I gotta tell you, if you really like the W brand, which I do, then make the trip to SF. This one sucks. It's more of a glorified Courtyard by Marriott then what you'd expect.

Very shabby rooms, big loud air con, big old style TV which had a lot of static thanks to the huge aircon, the gym was a joke. Only one treadmill and it was so old it looked like it came out of a Russian high school gym in the 50's.

Lastly, they were severly understaffed. When I could find someone the service was just average, they said the right platitudes but the feeling was not genuine. You could tell they would much rather be somewhere else.

Advice to management - stop being so cheap! spend some money on refurbishing the place, hire some new better staff and train them properly.

Recommended:
No

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Epinions.com ID:
catcherchase
Reviews written: 1
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