Pros: Large Capacity
Horrible Customer Service
Bought this POS 4 years ago. Just had service out for the 3rd time. After having a pump go out in the 1st year, the dreaded f51 error the 2nd year, just got the f51 error again. Price to fix? $379!! Google the Cabrio f51 error. There are literally thousands of people affected. While they made the 1st 2 repairs for free, a $379 price tag to repair a $900 washer that has a history of problems seemed like throwing money away. I figured that would fix it until next time. I have not had more than 1 1/2 trouble free years. I would just be delaying the inevitable- getting rid of the shiny piece of junk. Whirlpool might be OK for other appliances, but their washers are junk. Even the top of the line Duet front loaders are prone to multiple problems. The other comments about twisted, ripped & frayed clothes are accurate. Customer service's attitude is "Sorry, out of warranty". I replaced this 4 year old piece of garbage with a nice, quiet LG front loader. My wife loves it, and I have no regrets. Kind of funny watching the delivery guys take away a nearly new machine. Stay away from this piece of junk at all costs!