Worx 24 Volt Cordless Trimmer review
Aug 16, 2010
Review by inno2
Rated a Helpful Review
Pros:Cuts very well, good power
Cons:Battery iffy and Very poor customer service. shorter battery life
The Bottom Line:
Very inovative product, numerous positives to promote.
I would buy again (as long as the battery issue is resolved)
Purchased in june of 2010, Very impressed with the power and ability to cut heavy weeds so if thats your worry....dont be.
Recommend this product?
Unit is fast and easy to use, no gas to store, spill or clean up. Aslo very easy to replace line ( lifetime spools but you do pay seven dollar shipping) Adjusting head and handle is an exceptional idea, helps to cut at odd angles that typical trimmers reqire you to hold and manuver the unit to cut at an awkward angle that is uncomfortable! and painful, this is a great feature in my opinion.
BUT!!! the battery (see also below) does not last as long as advertised. I get about 20 to 25 minutes of continued hard use which is adequate for most trimming and then takes 3 hours to recharge.
I did have an issue with the battery that came with the unit as it went bad in just a few uses.
Customer service is INDIA...nuf said.
I tried at least 5 times calling and emailed 3 different occasions.
Email went unanswered but I finally did get through to customer service and a new battery was sent out and I have used it only once but so far so good.
My suggestion is to purchase at a big box store and avoid the info-mercial order for reasons stated above.
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