Acer Aspire One AOD270-1492 10.1" (320 GB, Intel Atom, 1.6 GHz, 1 GB) Netbook - Espresso black - LU.SGA0D.068 Reviews

Acer Aspire One AOD270-1492 10.1" (320 GB, Intel Atom, 1.6 GHz, 1 GB) Netbook - Espresso black - LU.SGA0D.068

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Acer does not honor its warranty

Aug 15, 2012
Review by  
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  • User Rating: Disappointing

  • Ease of Use:
  • Quality of Tech Support:

Pros:Light weight
Value (when it works) 

Cons:ACER

Best Buy is actually aware of this. Local BB manager wishes they didn't carry it, but customers ask for it. I had to immediately upgrade to 2GB of RAM to make it usable. "As is" is "no good."

I loved this netbook UNTIL it died 4 months after purchase. I used it about 20 times, and it was kept in a padded case in a drawer. The screen "cracked," and Acer immediately calls this "abuse." My unit was not mishandled. The screen just died.

I did the online "support" waste-of-time with a barely English literate "support" rep. After sending a picture of the screen I was told it would be $99 minimum to send back, plus about $200 for a new screen. More than I paid for this new. The rep insisted I had damaged it. I hadn't even taken off the protective screen cover.

Avoid this company and make them go away.


Recommend this product? No


Amount Paid (US$): 250
Operating System: Windows
Processor: Other
Processor speed: Don''t Know
Screen Size: 10 inches
RAM: More than 256


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