This car is terrible. It is falling apart and even Ford customer service does not care. I have 6700 miles on it and it has already spent a total of 16 days in the shop. A major leak not only soiled the interior, but destroyed the air conditioning which was entirely replaced by ford. My biggest fear is that after 12,000 i will be paying more than the car is worth to keep the thing running. I have had the brakes checked and fixed 2 times and entirely replaced another, and they continue to make a loud shreak every time i stop, and the car is practically new! Don't trust the other reviews, anyone who says ANYTHING positive about this car either works for Fords Corporate offices or is a Ford salesman...
Dont believe the lies.
Updated Details: I was pleased with the car for the first week or two, but then the brakes did start to squeek. My first dealings with the people who sold me the car were at 3,000 miles, for its free first oil change. I left the vehicle for the entire day, and they had done nothing with it when I went to pick it up. It was brought in and left for two more days and the brakes were said to have been adjusted and the oil was changed. The Brakes shrieked on the way out of the dealership driveway.
Then, it rained for one of the first times in months, probably the first heavy rains my Focus had seen because the Southeast is in a drought. I went inside the parked focus to get something off the floor and everything was wet on the front passenger side. There was a steady stream flowing from behind the glove box. The focus was immediately take to the dealership where it was purchased. The service advisors were extremely rude and unhelpful, laughing that it would be 9 days til the car would be fixed for the leak. I left the vehicle in their hands anyway, in order to fix the squeaky brakes again. On my way out i spoke with the dealerships GM, who is one of my clients, and he flat out lied to me that he had not heard of such leaks, even though the service advisors admitted receiving several cars with such leakage.
I picked the Focus up three days later to find the brake pads replaced and still squeaking, the leak problem not even addressed, and the car with only 4100 miles on it. Later that day we discoved that not only would the Air Conditioning not work, but the mechanism would not blow air out either.
Several days later the sad little vehicle was taken to a different Ford dealership where it would remain for Ten days straight. During this period we requested a loaner or rental car and were laughed at. Ten days without a car is a LONG time, believe me. When the Focus was picked up from the dealership it had had the leak sealed, the AC unit completely replaced, and the Brakes replaced. The Brakes continued to squeak and shriek.
Two or three weeks later came the recalls, that I have still not been notified of, but have verified by calling Ford Customer No-Service.
The Brake problem continues. When I reach 12,000 miles the pads no longer are covered and I am told that ford is developing a new Focus-specific brake pad that will not squeak. But will they develope and install these pads at no charge?
On top of all this there are the little things.
1. The trunk does not fit into the body of the car properly.
2. There are about 6-12 parts floating around the floor of the car
that have fallen off and have no aparent home.
3. We found lose and unattatched bolts under the hood that must
have been forgotten at the factory
Otherwise, this might be a good car...