Merrill Lynch's 401K plan is excellent. It was a blessing that my husband's company chose to take advantage of their services. Any questions my husband or I had regarding this account were answered quickly and in a manner that was easy to understand. It gave me a sense of relief to know that they were doing a superior job handling our finances. It is hard to find good customer service these days. I felt like I was part of an extended family when I talked to the representative handling our account.

The best part of having this type of account with Merrill Lynch is the ease of taking out a personal loan. We were able to take out a loan in just a matter of days. Depending on how much you have invested in your account determines the amount of money you are able to take a loan out for.

Before my husband and I decided to take out this loan we were able to go online and access the account. The online service was a great feature for us.

The online service gave us tools to use to determine what type of loan to take out. It could have been for a personal, home, or car loan. Their website was easy to access and use. Once we figured out how much of a loan we wanted all we had to do was plug in the amount and the length of period we wanted to pay the loan back. It also gave us a breakdown of the monthly payments and interest that we would be paying on the loan

The best part of it all is that all the interest that we pay will be coming back to us instead of a bank or loan service. The interest rates are slightly lower than banks. Our interest rate was at 10% where as all the other institutions were quoting us 13.5% or higher.

Once we found what we were looking for my husband was able to execute the order via the website or phone. Since my husband and I both felt more comfortable talking with an actual person we chose to contact Merrill Lynch personally. Once we contacted them we received our loan check within 3 business days. Now that is service.

It was painless and easier than having to get dressed up to go to a bank just for them to deny you.

Excellent 401K Service provider. They invest your money how you choose. When we retire we will be able to feel comfortable and free from worries because our money is well taken care of.



Recommended: Yes