Can't see before you buy
Written: May 16 '08
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Pros: none
Cons: Rude, unhelpful and useless service
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| pc94306's Full Review: Carlson Craft |
I was on the Carlson Craft website browsing for invitations and ordered a sample invitation. I was charged $4.95 for it, which I thought was a little excessive given that if I liked it the invitations would cost me nearly $400. However, I did it anyway because I didn't want to buy invitations I haven't seen. When the "sample invitation" arrived it was a blank piece of paper. When I complained their sales representative informed me that the invitation I chose was printed all at once and they would not send me a sample that showed what an invitation would actually look like. Moreover, the representative was rude-- she had obvious handled many complaints of this nature before, but the company saw no need to do anything to make the website more clear about what a "sample invitation" entails. I would never buy an invitation I haven't seen from a company which is uncooperative.
Recommended:
No
Competing Products/Services Considered: wedding invitations
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Epinions.com ID:
pc94306
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Reviews written: 1
Trusted by: 0 members
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