Epinions.com 
Join Epinions | Learn More! | Sign In   
           
Home > Business & Technology > Shipping > DHL USA Overnight
DHL USA Overnight

DHL USA Overnight
Overall Rating: Product Rating: 1.0
Punctuality:
Damaged Goods:
Customer Service:

Compare Prices Read Reviews (54) View Details Write a Review
<< Back to All Reviews About the Author

They do try, but they can't get the job done.

Written: Dec 21 '04

Product Rating: Product Rating: 1.0
Punctuality:  
Damaged Goods:  
Pros: At least they've never completely lost anything, yet.

Cons: They're late. They know they're late. They just don't care.
jchastain's Full Review: DHL USA Overnight
With DHL, overnight doesn't mean what you think it means. DHL just doesn't have the infrastructure to get the job done. Especially during rush periods, use someone else. As for their on-time "guarantee" if you ever actually read the terms it is anything but a guarantee. On my most recent "overnight" package, it rode around on their truck all day and then they just ran out of time so they took it back to the station and say they will try to deliver it tomorrow. I was here all day waiting. They just never got here so now they suggest I wait tomorrow instead. I really do feel sorry for their customer service people. But the fact remains the same - they just don't have the ability to be trusted with anything important.

Recommended:
No

Comments on this Review
Write the first comment on this review!
Epinions.com ID:
jchastain
Reviews written: 6
Trusted by: 0 members

<< Return to top
<< Back to All Reviews





Subscribe to More Reviews on Shipping
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to jchastain's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.