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DHL USA Overnight

DHL USA Overnight
Overall Rating: Product Rating: 1.0
Punctuality:
Damaged Goods:
Customer Service:

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Absolutely the Worst!!!

Written: Jul 13 '06

Product Rating: Product Rating: 1.0
Punctuality:  
Damaged Goods:  
Customer Service:  
Pros: Yellow trucks are easy to see on the road.

Cons: Too many to mention. Not reliable, incompetent.
sjhallmn's Full Review: DHL USA Overnight
My company was convinced to go with DHL as they were trying to "buy" business from UPS. We tried them for 6 - 8 months and found them beyond incompetent. Overnight and 2-day air was virtually non existent. We had multiple packages lost and damaged. We switched back to UPS, paid a little bit more but certainly feel we get more. As a result of trying them on approx. 1200 shipments I would not use them if they delivered for free.

Recommended:
No

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sjhallmn
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