Pros: Good understanding customer service
Cons: Horibble delivery service
I get many packages delivered to me, i have tried ems, canada post, fedex, usps and various smaller campanies. And UPS remains the worst!
I have no idea why these people are in business here in Canada. Anyways here is what happened.
A package was supposed to be delivered to me on Monday, but the guy does not even knock on the door, just leaves a message and tells me to call him the next day to meet.
So I wait and call him the next day, and he tells me that he will be at my house at around 1pm, so I tell hime thats perfect, give me time to run some errands. I come back at 12.00pm and low and behold, the dude was there at around 10.00 am
So, I say ok, He leaves another notice and this time mentioning that he will return the next day between 10.30 and 5.00pm.
So the next day I wait and nothing. I even left the door open the whole day and nothing. Strangely enough I hear my Neighbor talk to someone at around 6.15.. but I'm like Nah that can't be delivery guy, I mean who is that STUPID to:
1. Confuse the simple address
2. Ignore the house with an open door and a UPS notice on its mailbox
So i call customer service who were very helpful. And low and behold a 3rd attempt was made at around that time
Perhaps he was that stupid!
What is the point of a postal service that has great customer service, but terrible delivery. I hope they improve their international service.