UPS Standard to Canada

222 consumer reviews
Average Product Rating: Disappointing
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Worst postal service

Mar 25, 2009
Review by  
Rated a Helpful Review
  • User Rating: OK

  • Punctuality:
  • Damaged Goods:

Pros:Good understanding customer service

Cons:Horibble delivery service

The Bottom Line: Use other services like fedex or Usps they are much better.


I get many packages delivered to me, i have tried ems, canada post, fedex, usps and various smaller campanies. And UPS remains the worst!

I have no idea why these people are in business here in Canada. Anyways here is what happened.

A package was supposed to be delivered to me on Monday, but the guy does not even knock on the door, just leaves a message and tells me to call him the next day to meet.

So I wait and call him the next day, and he tells me that he will be at my house at around 1pm, so I tell hime thats perfect, give me time to run some errands. I come back at 12.00pm and low and behold, the dude was there at around 10.00 am

So, I say ok, He leaves another notice and this time mentioning that he will return the next day between 10.30 and 5.00pm.

So the next day I wait and nothing. I even left the door open the whole day and nothing. Strangely enough I hear my Neighbor talk to someone at around 6.15.. but I'm like Nah that can't be delivery guy, I mean who is that STUPID to:

1. Confuse the simple address
2. Ignore the house with an open door and a UPS notice on its mailbox

So i call customer service who were very helpful. And low and behold a 3rd attempt was made at around that time

Perhaps he was that stupid!

What is the point of a postal service that has great customer service, but terrible delivery. I hope they improve their international service.


Recommend this product? No


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