Epinions.com 
Join Epinions | Learn More! | Sign In   
           
Home > Computers & Internet > PC Laptops > Sony VAIO XG9 PC Notebook
Sony VAIO XG9 PC Notebook

Sony VAIO XG9 PC Notebook
Overall Rating: Product Rating: 3.5
Ease of Use:
Quality of Tech Support:

Compare Prices Read Reviews (9) View Details Write a Review
<< Back to All Reviews About the Author

XG9 problems

Written: Apr 19 '00

Product Rating: Product Rating: 1.0
Pros: Nice screen, quiet processor.

Cons: Terrible customer service. Lousy Keyboard- sounds like a tin roof. Mouse clicks loud enough to wake up the person next to you.
JodyAR's Full Review: Sony VAIO XG9 PC Notebook
I bought a Sony XG19 yesterday and boy was it a lemon. The swapable bay was defective and would not release drives. Both the Cdwrite and the DVD drives were defective. Worst of all, Sony customer service were unhelpful and even rude, hanging up on me when I asked to speak to a supervisor. The company I bought it from Microwarehouse/Macwarehouse refused to take it back--saying it does not as a policy take back computers from Sony and even if they are hugely defective from the time you first switch them on, because Sony refuses to take them back. So no more Sonys for me. I suspect this is the exception not the rule, as I have a friend who bought one without problems. But when there are problems, this early, and of this magnitude, you expect good support.



Recommended:
No

Comments on this Review
Write the first comment on this review!
Epinions.com ID:
JodyAR
Reviews written: 1
Trusted by: 0 members

<< Return to top
<< Back to All Reviews





Subscribe to More Reviews on PC Laptops
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to JodyAR's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.