Excellent product and excellent technical support.
Written: Dec 05 '00
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Product Rating:
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Pros: Excellent speed and quality, ideal tech support.
Cons: No cons.
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| groman's Full Review: Brother HL 1040 Laser Printer |
I've been using the fantastic HL-1040 for over a year
now. It prints at a fascinating speed of 10 pages per
minute and produces crisp 600 dpi images and text.
No problems with print whatsoever.
After a year of use the drum unit failed, but that was
due to wear. Drum units are consumables, anyway. I was
not aware that the drum unit failed, but I noticed that
the print developed vertical white streaks. I faxed
a print sample to Brother technical support along with
a printer self-diagnostic page. Within 2 business days
I had received a replacement drum at no charge although
my warranty expired more than 7 months ago, this was
done on part of Brother since the diagnostic page showed
minimal use, within drum's specifications. This is what
I call the ideal technical support.
Recommended:
Yes
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Epinions.com ID: groman
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Reviews written: 6
Trusted by: 0 members
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