Bell Atlantic drove me to the brink of insanity, but somehow I managed to pull myself back from the edge
Written: Dec 17 '99 (Updated Dec 17 '99)
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Product Rating:
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Pros: My forlorn apathy has sharpened into a bitter rage that I will carry with me until the end of days.
Cons: Everything under the sun. Run screaming from this company, folks. Run, run, as fast as your feet can carry you.
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| lanebecker's Full Review: Infospeed BA |
Can a corporation be considered evil? It's an interesting question, methinks. Legally, corporations are treated as people, yes? That's why we see court cases like "Jane Doe vs. GTE." Leaving aside the idiocy of trying a corporation on equal footing with an individual -- one clearly has more money and resources than the other -- let's say that, if a corporation can be tried as a person, it can certainly be judged as a person as well.
And some people truly are evil. You know, the usual roundup, like Hitler, Himmler. And some corporations are, as well: The East India company. Daimler-Benz, circa 1942.
And, of course, Bell Atlantic.
I HATE BELL ATLANTIC. HATEHATEHATEHATEHATE them. Still with me? Here's why:
I have officially given up on ever getting DSL installed in our apartment. It's official. Approximately eight months after I started trying, and about two months after swearing that I would pursue this thing to the bitter end, come hell and high water, down to the knuckle, all that sort of thing -- I've been beaten. I give up. Done in by the banally cruel, utterly insipid Bell Atlantic.
In brief: When last we discussed it (see previous epinions; this is part three of a series), I was sitting at home on a bright Friday morning, trapped there for the entire day while I waited for a Bell Atlantic person to show up and play with my cables. This was my fourth attempt to get BA to come finish my DSL install; one and two had been no-shows, and number three had arrived an hour and half after the nine hour window they had given me, while I was out getting dinner.
Anyway, Friday's serviceperson -- Art -- showed up at noon. Quite pleasant timing, really, all things considered. We snuck into my backyard area (Not an easy thing to do; I live on the third floor of a Brooklyn brownstone, and access to the backyard is only available through the landlord's apartment on the bottom floor.) Unfortunately, as soon as Art had a chance to look around, he informed me that he would need to get into two of the neighbor's backyards to do anything to my phone line. Apparently they did some weird wiring at some point, and I was paying the price.
Needless to say, no one was home at either of the neighboring brownstones at noon on a Friday. So Art shrugged, apologized (kind of), and left. That was it. Appointment four had come and gone, with no DSL to show for it.
Ridiculous, huh? And Bell Atlantic refuses to promise me a better scheduled time -- like, say, late evening or Saturday when my neighbors might possibly be home -- because "[Their] system doesn't work that way." So there's nothing I can do, and I'm tired of waiting. So I'm quitting. It's over. And now I'm going to have to move if I want high-speed service. Jesus.
I can't wait to call Sheldon, my "representative," on Monday to explain this all to him. Hopefully I'll be able to laugh about it by then. Maybe we'll even be able to laugh about it together, right before I cancel my order on his ass, and he loses the commission on the sale. Ha ha. Then they'll refund my $100 deposit, and I'll use it to get drunk at a bar with my friend William. Who has DSL. From Flashcom and Bell Atlantic. No problems there. He lives on the first floor of his brownstone.
Whatever. I don't care anymore.
Yes, drinks are that expensive in New York.
Recommended:
No
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Epinions.com ID:
lanebecker
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Member: Lane Becker
Location: Austin, TX
Reviews written: 9
Trusted by: 61 members
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