Juno Owes Me
Written: Jul 14 '01
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Pros: None that I could see
Cons: I was cheated
The Bottom Line: Stay away from Juno unless you don't mind paying for what you don't get
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| jgold1's Full Review: Juno |
In December of 2000 I needed to find an Internet Provider and decided to subscribe to Juno (the paid version for the unlimited hours they advertised). I tried to download their service and could not get it to work. At that point, I changed my mind and went with a local service that cost more, but was reliable. I called Juno and asked for a refund, since I couldn't use them. The man said okay. Two months later a charge showed up on my credit card...and again the next month. Each month I called and explained my situation. I got back one refund, but not the other. I called, I wrote. I tried everything. Their final reply? No refund. Okay, I'm only out $9.95, not a lot. But if they do this to, say, 100 people..there is an easy $995 and they didn't provide anything for it. I would definitely NOT recommend Juno.
Recommended:
No
Amount Paid (US$): 9.95
Version Number or Year: 2000
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Epinions.com ID:
jgold1
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Member: Julie Gold
Reviews written: 3
Trusted by: 0 members
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