Road Runner (includes MediaOne)

622 ratings (608 Epinions reviews)
Epinions Product Rating: Excellent
5 stars
312
4 stars
175
3 stars
56
2 stars
39
1 star
26
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Road Runner Jacksonville, FL

Jan 25, 2000
Review by  
Rated a Very Helpful Review

Pros:Tech Support, Speed

Cons:peek hours

I have been a customer of Mediaone/Road Runner for almost 3 years. From the time when one-way cable modems came out tell now with a bi-directional cable. Over the three years Mediaone/Road Runner has been very good to me. First the tech support is great, they where even able to help me with a problem that had nothing to do with their service, also they are very friendly over the phone. Second rates forty dollars a month is not bad for not having to dial into a local Internet provider, getting busy signals, and only 56k/sec up and down. The only problem that I have with the Road Runner service is that sometimes it can get slow around peek hours and sometimes not even be any connection at all, but that doesn’t happen every day so it doesn’t bother me much and I know it's a new product and it takes a little time to work out all the problems.


Recommend this product? Yes


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