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Comcast

Comcast
Overall Rating: Product Rating: 2.0
Sound:
Picture Quality:
Basic Channel Selection:
Customer Service:

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Terrible customer service...rates keep climbing

Written: Dec 24 '03

Product Rating: Product Rating: 1.0
Sound:  
Picture Quality:  
Basic Channel Selection:  
Customer Service:  
Pros: More channel availability than with an antenna

Cons: Just about everything else.

jerry_kaiser's Full Review: Comcast
Goodbye Comcast, hello DISH.

We've struggled with Comcast and it's predecessor, ATT. Customer service and tech support seem to be made impossible to access, with interminable waits and a maze of automated prompts to wade through. It's totally impossible to identify programming on community access channels (not that it's a frequent concern); however, the degree of frustration in problem solving has been maddening.

Several channels have been plagued by static and poor picture quality, none of which has been resolved by the provider.

We've gotten a decent deal from DISH, so we're bailing out of Comcast ASAP.


Recommended:
No

Amount Paid (US$): 34.00/mo.
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jerry_kaiser
Reviews written: 5
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