Time Warner Cable Reviews

Time Warner Cable

362 consumer reviews |Write a Review
Average Rating: OK
5 stars
30
4 stars
38
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50
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81
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dta4000
Epinions.com ID: dta4000
Reviews written: 5
Trusted by: 0 members

Beats Uverse (by a long shot) & Direct TV

Written: Jun 12, 2012
Rated a Somewhat Helpful Review by the Epinions community
  • User Rating: Excellent
  • Sound:
  • Picture Quality:
  • Basic Channel Selection:
  • Customer Service:
Pros:- Service
- Cost
- Packages
Cons:- User interface
The Bottom Line: I would recommend TWC, they are the best value to date

To date I have used 3 different cable/Internet providers. I will spare you my nightmare U-verse story and I will stick with Time Warner.

I think there is great value factor in TWC. I have a great package including a DVR, Cable to 3 TVs, and high speed Internet. I am getting this package for less than what I got the most basic U-verse package with one TV for.

The service has been great so far. They came out to install my package 2 days after I called. The service rep showed up on time and was very polite. He set up everything and gave me a brief but very functional instruction on how to use everything. I have not had any issues (technical or service) to date and I am going on 4 months now. They have a breadth of service offerings to fit anyone's needs. Since it is cable you will not lose service during rain/ wind/ snow (the times you need it most!) like you do with a dish service.

On the other hand there are a couple of down sides. The on screen menus are not the best. Navagation is a little more difficult and less intuitive than some of the competitors and I hate the controllers that were supplied with the package.

I guess its time to pick up a nice universal remote.

I do like this package and have no thoughts of switching any time soon. I recommend TWC to all my friends (esp. those on U-verse)

Recommended: Yes


Amount Paid (US$): 110

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