Epinions.com 
Join Epinions | Learn More! | Sign In   
           
Home > Personal Finance > Credit Cards > First USA
First USA

First USA
Overall Rating: Product Rating: 2.0
Customer Service:
Web Site Experience:

Compare Prices Read Reviews (188) View Details Write a Review
<< Back to All Reviews About the Author

Bad Customer Service

Written: Jun 15 '00

Product Rating: Product Rating: 1.0
Pros: easy to get

Cons: Awful service
macira's Full Review: First USA
I had occasion to talk with a customer service person who alleged he was
"Jason" at the Austin call Center. He was a master of equivocation, and wanted me to believe that everyone above him in the Bank existed in PO Box in Wilmington Delaware. This "Jason" Told me that his boss was the CEO of the company. I was trying to get info on some actions they had taken with my Wife's account. They changed the rate on my wife's account less than a month after she was told the rate was a fixed 9.99 because the account was affiliated with NARFE (National Association of Retired Federal Employees) I could have had a more satisfying exchange with a Turnip. I have had a First USA card myself for 30 years and had almost no problems, I seldom use it!!
If you need a card avoid these folks at all costs!!



Recommended:
No

Comments on this Review
Write the first comment on this review!
Epinions.com ID:
macira
Reviews written: 1
Trusted by: 0 members

<< Return to top
<< Back to All Reviews





Subscribe to More Reviews on Credit Cards
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to macira's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.