Eastern Bank

7 ratings (7 Epinions reviews)
Epinions Product Rating: OK
5 stars
1
4 stars
1
3 stars
2 stars
2
1 star
3
Share This!
  Ask friends for feedback

Eastern Bank: The best choice in Boston!

Jun 20, 2003 (Updated Jun 20, 2003)
Review by  
Rated a Very Helpful Review

Pros:Free checking, free online banking, Friendly service

Cons:Online banking downtime, Long lines

The Bottom Line: Eastern Bank is the best mix of local bank and big bank in New England.


I have been a loyal customer of Eastern Bank for about 4 years now. Formerly, I was a customer of Fleet Bank and moved to Eastern when Sovereign Bank took over my local branch and accounts. I switched because Sovereign did not offer any free checking and savings accounts that fit my needs. I am a college student with very little money, so I only maintain a small balance in my accounts. Eastern Bank offered me a free checking and savings account with no minimum balance. There are no monthly fees, no fees for writing checks, no fees for transactions, no fees for using their ATMs, no fees for any of these things that many of the big banks charge for. I don't use any of Eastern's Investment services or loans, so my review will only cover Eastern's services that pertain to savings and checking accounts.


Online Banking

All Eastern Bank customers are eligible to use Eastern's “Quick Connect” online banking feature for free. With this feature you can check your balances and recent transactions, see copies of canceled checks, and transfer money between your accounts. The layout is very easy to navigate and intuitive.

For a fee of $5 a month (or free if you have one of their higher level checking accounts) you can use the banks “Home Connect” feature, which allows you to pay your bills electronically.

There are two small downfalls. I've experienced a lot of downtime with Eastern's online system. I also feel the online system is not very aesthetically pleasing. I've seen examples of some of the bigger banks online systems and they are much more appealing to look at.

Telephone Banking

Telephone banking offers most of the same features that you can access using Quick Connect on the internet. You can hear your balances, hear recent transactions, and transfer money between your accounts. The phone number is very easy to remember and the feature can come in handy if you don't have access to your computer or their servers are down.

ATM card

Like any bank, Eastern offers debit or ATM cards through Mastercard. One thing that people who aren't familiar with Eastern Bank might be concerned about is the fact that since they are not a super large bank, what kind of access will they have to free ATM's. Well, fear not, Eastern bank is part of the SUM network, along with Citizen's Bank and many smaller banks throughout New England. What this means is there are over 2,500 ATM's in New England that you can use with no fees!

Friendly Customer Service

I've always been very impressed with the service from both the tellers and the customer service representatives. The tellers are always very friendly and courteous. On the few occasions I've had a problem and had to talk to the customer service people they have always been very helpful and gotten my issues resolved very quickly. I've yet to have a bad experience with a bank employee.

Branches

In my area there are Eastern Bank branches all over. No matter which direction I'm going there's always one on my way. Unfortunately, some of the branches are notoriously crowded and the lines can get quite long at peak times.

Conclusion

I strongly feel that Eastern Bank is the best bank in the area. I have all intentions of doing all of my banking through Eastern for as long as I live in the area, and will continue to refer friends there. Eastern Bank has the feel of a local bank, but with the power of the big banks.


Recommend this product? Yes

Read all comments (1)

Share this product review with your friends   
Share This!


Related Deals You Might Like...

Bank Funding in Central, Eastern and South Eastern Europe Post Lehman: A New No... eBook

Bank Funding in Central, Eastern and South Eastern Europe Post Lehman: A New No... eBook

Buy Bank Funding in Central, Eastern and South Eastern Europe Post Lehman: A New Normal? by Impavido, Gregorio and Read this Book on Kobo's Free Apps...
Kobo eBooks

$7.89

FREE Shipping
Articles On Banks Of The Caribbean, Including: Scotiabank, Eastern Caribbean ...

Articles On Banks Of The Caribbean, Including: Scotiabank, Eastern Caribbean ...

Hephaestus Books 9781243067395 Articles on Banks of the Caribbean, Including: Scotiabank, Eastern Caribbean Central Bank, Royal Bank of Canada, Caribb...
eBay

$18.20

FREE Shipping
Money, Banking And Financial Markets In Central And Eastern Europe By Roman

Money, Banking And Financial Markets In Central And Eastern Europe By Roman

This book analyzes the economic challenges the banking and financial markets of Central and Eastern European countries face in their attempt to integr...
eBay

$151.00

FREE Shipping
Money, Banking And Financial Markets In Central And Eastern Europe - Matousek, R

Money, Banking And Financial Markets In Central And Eastern Europe - Matousek, R

This book analyzes the economic challenges the banking and financial markets of Central and Eastern European countries face in their attempt to integr...
eBay

$126.40

FREE Shipping
Central Banking and Financialization by Daniela Gabor

Central Banking and Financialization by Daniela Gabor

Free Delivery Worldwide : Central Banking and Financialization : Hardback : Palgrave MacMillan : 9780230276154 : 0230276156 : 15 Dec 2010 : This book ...
BookDepository.com

$102.81

FREE Shipping
Preppy by Jeffrey Banks

Preppy by Jeffrey Banks

Free Delivery Worldwide : Preppy : Hardback : Rizzoli International Publications : 9780847836611 : 0847836614 : 04 Oct 2011 : The authoritative fashio...
BookDepository.com

$28.58

FREE Shipping
Banking On The Environment: Multilateral Development Banks And Their Environ

Banking On The Environment: Multilateral Development Banks And Their Environ

Store Search search Title, ISBN and Author Banking on the Environment: Multilateral Development Banks and Their Environmental Performance in Central a...
eBay

$36.21

FREE Shipping
The Forest of Souls by Carla Banks

The Forest of Souls by Carla Banks

Free Delivery Worldwide : The Forest of Souls : Paperback : HarperCollins Publishers : 9780007192113 : 0007192118 : 06 Mar 2006 : A gripping psycholog...
BookDepository.com

$16.78

FREE Shipping
Banking On The Environment: Multilateral Development Banks And Their Environment

Banking On The Environment: Multilateral Development Banks And Their Environment

Electronics Cameras Computers Software Housewares Sports DVDs Music Books Games Toys in titles descriptions Company Info |Checkout Info |Shipping Info...
eBay

$27.30

FREE Shipping
Adapting To Climate Change In Eastern Europe And The Former Soviet Union eBook

Adapting To Climate Change In Eastern Europe And The Former Soviet Union eBook

Buy Adapting To Climate Change In Eastern Europe And The Former Soviet Union by World Bank; Fay Marianne; I. Block Rachel; Ebinger Jane and Read this...
Kobo eBooks

$19.99

FREE Shipping